This Cookie Policy explains how Evo Appliance Repair Ltd. (“Evo”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website at evoappliances.ca.
By continuing to browse our website, you consent to our use of cookies as described in this policy. You can manage or withdraw your consent at any time using the methods described below.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how their site is being used.
Cookies are not executable programs and cannot carry viruses or install malware on your device.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function correctly. They enable core features such as page navigation, form submissions, and access to secure areas. The website cannot function properly without these cookies.
- WordPress session cookies (wp_settings, wordpress_logged_in): Enable website functionality and admin access
- Security cookies (wp-settings): Prevent cross-site request forgery
- Booking form cookies: Maintain your session during the appointment booking process
Legal basis: Legitimate interest. These cookies cannot be disabled via the consent banner.
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website — which pages are most popular, how long visitors stay, and where they come from. This data is aggregated and anonymized.
- Google Analytics (_ga, _gid, _gat): Tracks page views, session duration, and traffic sources. Data is anonymized and does not identify individual users.
Legal basis: Consent. You can disable these cookies via our cookie consent banner or by installing the Google Analytics Opt-Out Browser Add-on (tools.google.com/dlpage/gaoptout).
Retention: Analytics cookies are retained for up to 26 months.
2.3 Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced features. For example, they may remember your preferred language or region.
- Language preference cookies: Remember your language or region selection
- User preference cookies: Remember consent preferences and cookie settings
Legal basis: Consent. You can manage these via the cookie consent banner.
2.4 Marketing & Advertising Cookies
These cookies track your online activity across websites to help advertisers deliver more relevant advertising, and to allow us to measure the effectiveness of our advertising campaigns.
- Google Ads / Google Tag Manager (_gcl_au): Tracks conversions from Google advertising campaigns
- Facebook Pixel (fbp, fbc): Tracks website visits from Facebook ads and enables retargeting (if enabled)
Legal basis: Consent. These cookies are only activated after you provide explicit consent via the cookie consent banner.
You can opt out of Google advertising cookies at adssettings.google.com.
3. Third-Party Cookies
Some cookies on our website are set by third-party services. We do not control these cookies. The relevant third parties and their cookie/privacy policies are:
- Google Analytics & Google Ads: policies.google.com/privacy
- Workiz (booking platform): workiz.com/privacy-policy
- YouTube (embedded videos, if any): youtube.com/howyoutubeworks/our-commitments/protecting-user-data
We recommend reviewing the privacy and cookie policies of these third parties if you wish to understand their data practices in detail.
4. How to Manage Cookies
4.1 Cookie Consent Banner
When you first visit evoappliances.ca, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences. You can change your preferences at any time by clicking the ‘Cookie Settings’ link in the footer of our website.
4.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Block third-party cookies only
- Alert you before a cookie is stored
- Delete cookies when you close the browser
Note that blocking or deleting cookies may affect website functionality. The booking form and other interactive features may not work correctly if strictly necessary cookies are blocked.
Browser-specific guidance:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
4.3 Opt-Out Tools
- Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
- Google Ads Settings: adssettings.google.com
- Your Online Choices (EU): youronlinechoices.eu
- Network Advertising Initiative Opt-Out: optout.networkadvertising.org
5. Cookies We Do Not Use
We want to be transparent about what we do not do:
- We do not use cookies to collect sensitive personal data such as payment information
- We do not sell cookie data or personal data derived from cookies to third parties
- We do not use cookies to track users across unrelated websites beyond what is disclosed above
6. Data Collected Through Cookies
The data collected through analytics and marketing cookies may include:
- Your IP address (anonymized where possible)
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search query
- Device type and screen resolution
This data is used solely for the purposes described in this policy and is not used to identify you as an individual.
7. Cookie Retention Periods
Cookie Type Retention Period
Strictly Necessary Session or up to 1 year
Analytics (Google) Up to 26 months
Functional Preferences Up to 1 year
Marketing (Google Ads) Up to 90 days
Consent Record Up to 1 year
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable regulations. Any changes will be posted on this page with a revised ‘Last Updated’ date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Evo Appliance Repair Ltd.
Address: 5515 Boundary Rd, Vancouver, BC V5R 0E3, Canada
Phone: +1 (604) 200-3054
Email: info@evoappliances.ca
Website: evoappliances.ca
You also have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca if you have concerns about how we handle your data.
Cookie Policy